“The eye to element and proactive method with the customer service group was definitely outstanding.”
Horrible practical experience. I've order a pair of HOGAN sneaker. Soon after just one week Reiss managed to provide the incorrect onces. Immediately after various phone calls , mails, and three month's of waiting around this continues to be not solved.
Most recent Model harm as broke in. Elevated concern claim with Asics and informed the newest product usually takes extra time so did some sluggish shorts to view.
I am only providing two stars in lieu of a person for the reason that once you contact Reiss They may be very good and type out the issues. But there should not be these essential difficulties to begin with.
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Hi I've a returned request of my transaction which is considering that nine april until finally now not performed they maintain indicating 2 to 4 Doing the job days i named support they claimed specialized challenge so this complex challenge wasnt shared Using the costumers for what reason ?
And asics are refusing to accept return as sneakers worn. Which naturally they advised happened ahead of return to interrupt in.
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Up coming day delivery is usually a fraud. I paid for following working day Categorical shipping shipping and delivery plus the product arrived about 4 times afterwards. I contacted ASICS on several instances by email I did not get a reply. I phoned, waited over thirty mins and I had been educated which i really should’ve read the conditions and terms as future day supply just isn't constantly following day shipping and delivery.
Hi Kara, We always purpose To place our customers 1st and therefore are so sorry this continues to be your encounter. We’ll be in contact by means of DM to receive added details and resolve this.
Their customer service may be very negative, and most of them are extremely rude and In case you are Fortunate, they may let you know they will assist you to Which they may e-mail you with their conclusions and an update and so they dont.
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“I was impressed with the quick turnaround and also the large degree of empathy shown by the customer service.”
I arrived at out on exactly the same day via messages and phone calls to lift my complaint, but sadly, I've but to get a satisfactory response.